DataCard SD Series Guida Utente Pagina 49

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SD Series Card Printers User’s Guide 37
Locate a Problem with Basic Printer Functions
Ifthesystemisnotworkingasexpected,followthesestepsintheorderlistedto
isolatethesourceoftheproblembefo reyoucontactyourserviceprovider.
1. Makesurethatthepowercordispluggedinandtheprinterispoweredon.
2. DoestheprinterpoweronanddisplayReadyonthefrontpanelwithin
1 minute?
• Iftheprinterpowersoncorrectly,continuetostep3.
• IftheprinterpowersonbutdoesnotdisplayReady,theprinterisnot
workingproperly.Requestservicefortheprinter.
• Iftheprinterdoesnotpoweron,makesurethatthepowersourceis
functioningbydoingoneofthefollowing:
• Removetheprinterpowercordfromtheoutletandconnectitto
anotheroutlet.
• Removethepowercordfromtheprinterandconnectittoanother
device,suchasalight,andthenconnectittothesameoutlet.
Ifthepowersourceisfunctioning,thereisaproblemwiththeprinter.
Requestservicefortheprinter.
Ifthepowersourceisn’tfunctioning,replaceitandthenbeginwith
step1.
3. Printatestcard.Referto“PrintaTestCard”onpa ge18formore
information.
• Ifthetestcardprints,theprinterisworkingcorrectly.Continuetostep4.
• Ifthetestcarddoesnotprint,the printerisnotworkingcorrectly.Request
servicefortheprinter.
4. Connecttheprinterdatacable,ifnecessary.Makesurethatyouusethesame
typeofcable(USBornetwork)usedwhentheprinterwasinstalled.
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