DataCard SD Series Guida Utente Scaricare il pdf (Pagina 48)

38 Troubleshooting

Locate a Problem Within the Card Production

System

Fortypicalcomponentsofthesystem,referto“CardPrinterSystemOverview ”

onpage 11.Ifanyoneofthefollowingcomponentsdoesnotworkproperly,

printingcardscanbeaffected.

• TheXPSCardPrinterDriver

Shouldyouneedtoreinstallthedrivertofixaproblem,werecommendyou

downloadthelatestversionofthedriverfromhttp://www.datacard.com.

SelectSupport&Drivers>Drivers&Downloadsfromthemenu.Enteryour

printermodelintheEnterProductNameorNumberarea,andclickGo.

• Cardproductionsoftware

Cardproductionsoftwareformatsthetypesofdatausedtoprintcards.Mak e

surethatthecardproductionsoftwarefeaturesyouuseworkwithyour

printer.

Ifyoudonotusecardproductionsoftware,makesurethatthesoftwareyou

usesupportstherequirementsforcreatingcards.Ifyouusemagneticstripe

data,useanapplicationthatsavestextastextandnotasagraphic.(For

example,MicrosoftPaintonlysav esgraphicdata,whileAdobePhotoshop

savesbothgraphicandtextdata.)Fontsandescapesrequirethattextbesent

fromtheapplication astext.

• Printerplug‐in

Cardproductionsoftwaremightrequireaprinterplug‐in,whichtakesthe

datainthecardproductionsoftwareandmakesitavailableintheformthe

drivercanuse.

• Othercomponentsofthesystem

AnIDorbadgesystemusuallyincludesacameratotakephotos,andmay

includeothercapturedevicesforbiometricdata.Theproperuseand

maintenanceofthesecomponentsisimportanttothequalityofcardsyou

produce.

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DataCard SD Series Guida Utente Pagina 48