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SD/CD Series Card Printers User’s Guide 23

Chapter 5: System

Maintenance

Clean the Printer

Theprinterperformsbestwhenitiscleanedonaregularbasis.Followthe

cleaningguidelinesforyoursitetokeeptheprinteringoodworkingcondition.

Cleantheprinterwhen:

• Theprinterdisplaysamessageforwhichcleaningisasolution.

• Thereisdebrisoncompletedcards.

• Anewrollofprintribbonwasinstalled.

Youcanperformthefollowingcleaningtasks:

• “CleanthePrinthead”onpage 24

• “RunaCleaningCard”onpa ge26

1 2 ... 28 29 30 31 32 33 34 35 36 37 38 ... 73 74

Datacard 1
Series Card Printers 1
User’s Guide 1
Proprietary Notice 2
Trademark Acknowledgments 2
Compliance Statements 3
Regulatory Compliance 4
5
Revision Log 6
Contents 7
Chapter 1: Introduction 11
2 Introduction 12
Chapter 2: About the Printer 13
Printer Components 14
Printer With Input Hopper 15
Printer With Duplex Option 16
System Label 17
8 About the Printer 18
Chapter 3: Using the System 19
Printer Controls 20
LCD Panel Menus 21
User Button and Light 22
Ribbon Light 23
Card Light 23
14 Using the System 24
Print a Test Card 25
Load and Replace Supplies 26
Loading the Print Ribbon 27
Loading the Cleaning Sleeve 28
Chapter 4: Printing Cards 29
Printing Cards 30
INTS&TIPS 31
22 Printing Cards 32
Chapter 5: System 33
Maintenance 33
Clean the Printhead 34
Run a Cleaning Card 36
SERbutton 37
28 System Maintenance 38
Chapter 6: Troubleshooting 39
• Cardproductionsoftware 40
• Printer plug‐in 40
Installation Problems 42
Driver Problems 44
Card Appearance 46
Something did not print 47
The color printing has flaws 48
The printing is too light 49
The printing is too dark 50
Magnetic Stripe Problems 51
Card Jams 53
Messages and Conditions 54
Responding to Messages 55
102: Card not in position 56
103: Printer problem 56
104: Critical problem 56
105: Magstripe data error 57
106: Magstripe data not found 57
108: Magstripe read no data 58
109: Print ribbon problem 59
111: Card not picked 60
112: Card hopper empty 60
113: Close cover to continue 60
114: Cover opened during job 61
116: Magstripe not available 62
117: Reader not available 62
120: User paused the printer 63
54 Troubleshooting 64
149: Option not installed 65
172: Insert cleaning card 66
173: Improper shutdown 66
Chapter 7: Supplies and Parts 67
Pre-Punched Cards 68
New Cards for Color Printing 68
Adhesive-Backed Cards 68
Card Quality Guidelines 68
Supplies 70
Hopper Options 71
Power Supply 72
Data Cables and Power Cord 72
Replacement Parts 74

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